The Old Custom House

Name: The Old Custom House
Address: Custom House, Cardiff CF64 1TT, United Kingdom, Wales, GB
Telephone: +44 2920-705-551
Rating: 4.4

Note: The owner or a representative of this business has not yet completed the verification process

See more Terms of Service

4.4

( 8 reviews )

Spanish, Steakhouses

Closed 12:00 PM - 02:30 PM , 06:30 PM - 11:00 PM See Hours

Custom House, Cardiff CF64 1TT, United Kingdom +44 2920-705-551

Introducing The Old Custom House, a renowned brand that has become synonymous with excellence and tradition. Situated at a prime location, this establishment invites guests to indulge in a captivating dining experience unlike any other. With a rich history dating back many years, The Old Custom House radiates a sense of charm and nostalgia, transporting patrons to a bygone era. From the moment guests step through the doors, they are greeted with warm hospitality, attentive service, and a captivating ambiance that sets the stage for an unforgettable culinary journey. The Old Custom House takes immense pride in offering an extensive menu featuring a fusion of delectable flavors, carefully crafted by a team of talented chefs. Whether it's a special occasion, a business meeting, or a casual gathering, The Old Custom House promises an unforgettable experience that will leave guests wanting to return time and time again.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Planning
- Accepts reservations
- Reservations required
Payments
- Credit cards
Parking
- Free parking lot
- Plenty of parking
Service options
- Outdoor seating
Amenities
- Bar on site
Highlights
- Great tea selection

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Terry o'conner

March 22, 2024

Came here for a Christmas dinner but it was quite disappointed. Service: the table staff are friendly and helpful however this is different for staff behind the counter. I was keen to order Mediterranean fish soup but when I asked what’s in the soup your staff is not happy to answer my questions. This is a basic thing and they don’t even asked whether you are allergic to any ingredients. Food: Ordered the fish soup but to be honest it is just a tomatoes based soup with a lot of onions and peppers. I have been told there are some fish inside but only two pieces of mussels nothing else. All you can taste are onions and peppers. Avoid! On main courses I ordered tuna steak and all I can taste is the salt. It’s very salty and I have to keep drinking water. Bear in mind this is a restaurant that don’t serve tap water. You have to pay for bottle water. Overall: As other have mentioned this is an overrated restaurant with simple food. While I think the seafood is fresh, it was just not properly prepared.

Gurmit ladhar

March 22, 2024

It was my first time coming here today. Whilst they are lovely and the views are gorgeous I haven't tried the menu as of yet. The service from the guys was lovely. They are dog friendly in the beer garden and the grounds are kept very smart. The only slight issue is they are not very accessible. With a step down to the main part of the beer garden and the layout of the tables not easy to get around in the wheelchair I would not be able to come here on my own. They do have parking and a very nice bar area. Heated lamps outside as well for evenings.

David moore

March 22, 2024

Friend and I went to The Old Custom House for a lunch. Restaurant is situated in historic building (there are 2 restaurants) , with a stunning outdoor terrace overlooking Cardiff marina, surrounded by plants around the tables . Spanish theme. We enjoyed delicious food, wine and the views. Very enjoyable afternoon.

Jesse yan

March 22, 2024

Delicious food, great service and the atmosphere is brilliant. What a wonderful birthday lunch for my Mum & close friends xxx

666natas520

March 22, 2024

Booked a table last minute after previous venue wasn't suitable...lovely restaurant, with pleasant atmosphere. Excellent food counter displays( fish, salad etc. ) Four of us had the 'Festive Menu'( 2 courses £35) Two lamb dinners & 2 turkey(with all the trimmings) dinners, all delicious & tender. Excellent food, but only a 4* review because there was NO vegan option for dessert whatsoever, which spoilt an otherwise pleasant night....beware, they charge £6 for the 'bread option' with the starter!

Lisa gretsinger

March 22, 2024

We visited on a Sunday in October after pre booking, we’ve fancied visiting for a while but never got around to it and I was a little put off by the reviews stating bad service. I’m glad we visited because our meal was excellent from start to finish. We were welcomed at the door and offered a seat at the bar while we waited for our table, we waited for a small while to be served but our table was ready when we did. My wife had a Sunday lunch and I had a fillet steak, my wife said the Sunday lunch was the nicest one she’d had for a while. The fillet steak was excellent, really nice size for a fillet, really tender, tasty and perfectly cooked to my order. We shared the pate starter and had a bread basket, the pate was lovely and so was the bread. The broccoli side I had was very nice, cooked with chilli and garlic and so was the pepper sauce I had with the steak. We had a bottle of the Marques de Riscal Verdejo and a couple of glasses of Piper Champagne, both very nice. The service was excellent throughout, from the greeting to the table service and the guy behind the ordering counter, very welcoming, friendly and helpful. The building is very nice too, nicely decorated, bustling with activity but plenty of space around the tables. Including the alcohol I mentioned the bill was around £130 including a tip. We will definitely be back.

Joshua stebner

March 22, 2024

Great lunch, as always at this fabulous restaurant. Awesome food, plenty to choose from , great table (15) lovely view and warm welcoming and helpful staff

Jake sager

March 22, 2024

Popped in for coffee decided to stay for lunch it was so lovely. Fab wine selection with a knowledgeable sommelier, which is always a good sign. Good value set lunch menu too.